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Pressing the "Open" button when selecting files other than a Dir, .txt, or image will open a blank window - FileUltamate
Problem reported by Alistair Higson - 11/7/2014 at 3:09 PM
Resolved
Pressing the "Open" button when selecting files other than a Dir, .txt, or image will open a blank popup window.  .txt files correctly open in this window as do images.
Cem Alacayir Replied
11/11/2014 at 3:26 PM
Employee Post
It's dependant on the browser. If a file type can be opened with the browser, it will be displayed. If not, then you will be prompted with "Open/Save File" dialog.
Alistair Higson Replied
11/13/2014 at 1:46 PM
While the open/save dialog does show the popup window will also show.
TIC Melchor Mascaro Replied
6/4/2015 at 9:33 AM
Dear Sirs,
 
I run your software on an IIS under W2012R2 Server. The development is made using Visual Studio 2013.
When I test the page, I can see the file content right using IE11, however, when I see the page already in production the popup window opens but no content is shown, only a small black square in the left upper corner. The same behaviour that posted the user who opened this post. With Chrome everything runs ok but, unfortunately, the IE11 is a requirement. Can you help me?
 
Thanks in advance,
 
Joan
Cem Alacayir Replied
6/4/2015 at 12:57 PM
Employee Post
There is no known problem with IE11, actually it's the primary browser we support. By the way there are 2 different actions: "Open" and "Preview" (which is added recently). "Preview" means viewing a document with the built-in DocumentViewer (which has blue top toolbar with zoom buttons etc). So please be specific on when (which action) you have the problem and with which file type (file extension).
Cem Alacayir Replied
6/26/2015 at 10:50 AM
Employee Post
FYI, the blank window will be automatically closed with v4.6.6 released today:
 
  • Improved: When opening a file (not previewing), if the browser did not recognize this file type (ie. it has no default viewer for it), it would show open/save file dialog as expected. However as a side-effect, a blank window was being left open. This window is normally used by browser to display supported file types inline/embedded. However there was no reliable way to detect if the browser actually displayed the file via its plugins or showed open/save dialog, thus we were leaving the window open. Finally we developed a workaround to detect this in a cross-browser way. From now on, if the window is blank, it will be closed automatically.
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