Cannot preview document on iOS
Problem reported by Varian - 8/25/2025 at 12:05 AM
Resolved
The document cannot be loaded. nly the toolbar appears, and no document is loaded. The error log is PROMISE_REJECTED: Error: The `container` must be absolutely positioned.

We're using iOS 18.5 and Gleamtech Document Ultimate 7.5.9.0.

Cem Alacayir Replied
Employee Post Marked As Resolution
Ok this should now be fixed:

Version 7.7.0 - August 26, 2025

  • Fixed: Avoid The `container` must be absolutely positioned. error in revisited Viewer pages on iOS Safari.

Varian Replied
Hi Cem, 

We still got the same error after updated to version 7.7.0

Reply to Thread

Enter the verification text