Extract zip files
Problem reported by Helder Ferreira Santo - 1/30/2023 at 6:15 PM
Resolved

Hello!

We recently upgraded Gleamtech.FileUltimate in our product from version 8.2.0 to 8.5.0, however, we are experiencing an issue with certain zip files resulting in a timeout when users try to extract them to a folder. Refreshing the page reveals that the files have been extracted successfully. We are using Azure Blob for storage. Is there a way to check logs or any other method of troubleshooting this issue? We have not been able to find any relevant information

Cem Alacayir Replied
Employee Post Marked As Resolution
Does the extraction take longer than 1 hour? For ASP.NET Classic, request timeout is automatically set to 1 hour internally (in code) for FileManager actions so I guess your problem is with ASP.NET Core (because we cannot control request timeout from code for ASP.NET Core, needs a Web.config setting).

For ASP.NET Core;
- If you are using in-process hosting model, you cannot set request timeout so it's indefinite (so no problem). You can see if you are using -inprocess hosting model if you see setting like this in your Web.config:
<aspNetCore processPath="bin\Debug\net5.0\AspNetCore50Test.exe" arguments="" stdoutLogEnabled="false" hostingModel="InProcess">
-If you are using out-of-process model, you can set requestTimeout attribute like this in your Web.config:
<aspNetCore requestTimeout="01:00:00" 
              processPath="%LAUNCHER_PATH%" 
              arguments="%LAUNCHER_ARGS%" 
              stdoutLogEnabled="false" 
              stdoutLogFile=".\logs\stdout" 
              forwardWindowsAuthToken="false"/>
References:

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