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Issue with viewing .eml file
Problem reported by Jaishal Shah - 5/10/2021 at 10:27 PM
Resolved
Dear All,
As we started using your flagship product document ultimate, we are facing 2 issues as reported below.

1) We found that when we view an .eml file in viewer with password-protected attachments it fails to open it & throws error. Attached error screen for your reference (Attach1.png)
2) We found that when we view an .eml file which has other “.eml file” or “.msg” file as attachment, it fails to open it & throws error. Attached error screen for your reference (Attach2.png)
Kindly guide us on above issues can be resolved. 
 Your prompt revert on same will be highly appreciable 
Thanks & Regards
JRS

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Cem Alacayir Replied
Employee Post Marked As Resolution
FYI, as of DocumentUltimate Version 6.4.0 - April 20, 2022, nested attachments are now supported:
 
  • Added:Nested attachments are now supported for Email and Pdf formats.
    • Attachments will use the same PdfOutputOptions.Watermarks and PdfOutputOptions.FastWebViewEnabled properties
       from root container document for PDFs generated for attachments.
    • Some emails may contain extensionless attachments which are nested emails, these are "message/rfc822" attachments.
       Now .eml extension will be added to these attachments so that they can be converted and displayed in DocumentViewer.

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