We are facing file preview issues on IOS devices. Before the preview, there is a popup error that says: "Error retrieving file:". I have attached the image for the same and "preparedocument" and "getLastError" requests are in a canceled state. And, sometimes it shows a "Status Error" popup as well.
OS used in Image: iPad Pro 12.9.2020 iOS14 safariGleamTech.DocumentUltimate 5.9.0GleamTech.Common 4.5.0
Hi,Same as "Error retrieving file:" popup, the below popup also appears sometimes.
Note: this is also on IOS devices.
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