Today we encountered one issue with FileVista (With SQL Server 2019 database).

The path for location of root folder was longer than 400 characters.

The password hash got partially stored in the database.

System was not able to load the root folders at all due to base64 conversion error.

An unhandled exception has occurred.

Exception information:
System.FormatException: Invalid length for a Base-64 char array or string.
at System.Convert.FromBase64_Decode(Char* startInputPtr, Int32 inputLength, Byte* startDestPtr, Int32 destLength)
at System.Convert.FromBase64CharPtr(Char* inputPtr, Int32 inputLength)
at System.Convert.FromBase64String(String s)
at GleamTech.FileSystems.Location._6v(String value, String encryptionKey)
at GleamTech.FileVista.DataContext._4c(OrdinalDataReader reader)
at GleamTech.Data.DbProvider._X7`1.MoveNext()
at GleamTech.FileVista.DataContext._fd.MoveNext()
at GleamTech.FileVista.ActionHandler.GetRootFolders(Nullable`1 managedGroupId)

Requesting you to provide a permanent fix for the issue.