DocumentUltimage Not Showing on IIS Server ?

Question asked by Ramon Diaz Perez - 9/18/2020 at 8:25 AM

Answered

Hello,

I wish to use DocumentUltimate in a Web Application thats will be showing some docs for people related to our business.

I am using a Visual Studio 2012, with a Web Form application (Net 4.5.2) , and it work great within VS.

The project as been sleeping for a few months and now after restaring the developpment, our trial version has expired but i think it's ok for now as the project is not live, nor finished.

The issue is, when publishing to the IIS server, the plugin doesn't show anymore, (was working at some point last year).

It doesn't seems to report any error in the html result code, the document cache folder seems to be uptaded with the document loaded, but there just a blank space displayed.

I wish i could resolve this issue, because this is just what we need.

I don't know where to look for a clue, any help will be welcome.

Thanks i advance.

4 Replies

Reply to Thread

Ramon Diaz Perez Replied

9/22/2020 at 4:08 AM

After reflexion. I wonder if the issue doesn't come from the fact that the product is in trial version.

The docultimate need some kind of timestap to know if the trial version has expired, but when i copied the trial version to the iss server, maybe it lost that indication (on the IIs server) then it does not know when it was first deployed, and whether or not to show the 'red watermark'.

I really want to use this soft, but before buying i want to be sure it will work. I am in a kind on dead end.

Ramon Diaz Perez Replied

9/22/2020 at 5:44 AM

Ok, sorry for the bad info in my first post

in the cache folder of the IIS server i only get 2 files :

xxxxxxxxxxx.pdf.sourceName date 22-09-20 SOURCENAME file 0KB

xxxxxxxxx.json 22-09-20 JSON File 2KB

on the dev computer its as two more files

xxxxxxxxxxxxxxxxx 22-09-20 Adobe Acrobat Doc 277 Kb

xxxxxxxxxxxxxxxxxx 22-09-20 XPZ File 366 Kb.

Here the content of the JSON file on the ISS :

{
"CacheSourceKey": "qnmdmy",
"CachePdfKey": "qnmdmy/qnmdmy-84k8vm.pdf",
"CacheXpzKey": "qnmdmy/qnmdmy-1vawqwo.xpz",
"CacheInfoKey": "qnmdmy/qnmdmy-1vawqwo.json",
"CacheCopyKey": null,
"Document": "2. RAAD VAN BESTUUR 13 mei 2020 - CEO RAPPORT.pdf",
"DocumentHandlerType": null,
"DocumentHandlerParameters": null,
"DocumentLocation": "E:\\NET_CODE\\reprodocs\\temp",
"DocumentFileName": "2. RAAD VAN BESTUUR 13 mei 2020 - CEO RAPPORT.pdf",
"InputOptions": {
"Format": "Pdf",
"Password": null
},
"PdfOutputOptions": {
"Watermarks": [
{
"$type": "GleamTech.DocumentUltimate.TextWatermark, GleamTech.DocumentUltimate",
"Text": "DocumentUltimate",
"TextAlignment": "Left",
"Font": null,
"FontColor": "Red",
"UseFontSize": false,
"HorizontalAlignment": "Center",
"VerticalAlignment": "Center",
"HorizontalDistance": 0.0,
"VerticalDistance": 0.0,
"DistanceIsPercentage": false,
"Width": 50.0,
"Height": 50.0,
"SizeIsPercentage": true,
"Rotation": 0.0,
"Opacity": 50.0,
"InBackground": false,
"AnnotationMode": false,
"PrintVisible": true,
"ScreenVisible": true,
"PageRange": "all"
}
],
"FastWebViewEnabled": false,
"Password": null,
"Format": "Pdf"
},
"XpzOutputOptions": {
"Password": "qnmdmy",
"HighQualityEnabled": false,
"Format": "Xpz"
}
}

Any hints on what is thr problem.?

Any help will be welcome.
Thanks in advance.