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exception that make our server crashing
Problem reported by exploregate - 2/26/2020 at 12:17 AM
Submitted
Hi,

we sometimes get exception that make our server crashing
what cause this issue?
how we can solved this?

thanks
Cem Alacayir Replied
3/6/2020 at 7:05 AM
Employee Post
Is this on Azure Web Service? The error says access is denied for folder d:\home\GleamTech, normally you should have permission on this folder on Azure by default.

Since v3.7.0:
Improved: Temp file handling on Azure, from now on d:\home will be used as the base (%HOME% environment variable) so that the files are persisted and shared between multiple instances of a site.
This change should also solve this error which still occured on some Azure AppService instances:

Also the temp files and folders for all products will be always gathered under a subfolder named "GleamTech" (e.g. d:\home\GleamTech or c:\Windows\Temp\GleamTech).

Please also make sure you are using the latest version.
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