Please help me with the below issue.
When I click the download button in the document viewer. The below error results only for one user, not for others.
Download request refers to an invalid range.
File size: 74436
Requested range : 0 to 52428800
But my actual file size is 60 KB only and in the cache folder, the SourceName file type is 0KB. Why this error is displayed and file size is different too? I'm able to download and view files of 70KB too.
Also, I'm using the updated version(4.9.5) of the document ultimate not the Azure environment. I have included the cache path on the Web.config.
Further, I have a doubt, If 2 files with the same file name but different file sizes.
Will they share the same cache folder?