Full Screen icon not working in Internet explorer 11

Hey Guys,

Hope you are doing great.

So far it has been a great experience with document ultimate, but I had tested it for I.E 11, it seems full screen icon not working when I click on it.

Can you Please look into this ASAP

Best Regards,

Kadar Khan

Cem Alacayir Replied

5/7/2018 at 4:03 AM

Employee Post

There is no known issue with full screen on IE11. I just tested with IE 11.1.17134.0 and it works.

So possible reasons:

1. You did not allow your site to display in full screen (e.g. clicked Deny Once) after you went full screen for the first time so IE is remembering your choice:

2. You are using an iframe to display the DocumentViewer but you did not include the necessary attributes in the <firame> tag. IE prevents iframes going fullscreen if you don't put these (yellow highlighted):

<iframe src=" ViewDocument?f=somefile.doc" width="800"  height="600" style="border: 1px solid #d0d0d0" allowFullScreen webkitallowfullscreen mozallowfullscreen>

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