Info: Firefox 52.0.1 clicks not working problem

Announcement by Cem Alacayir - 4/4/2017 at 7:47 AM

Employee Post

Firefox changed a default browser behavior/setting in recent versions which broke clicking behavior in some products: If you have a touch enabled laptop or PC monitor and when you use a mouse, your clicks are not received by the controls displayed in Firefox. The problem does not happen if you do not use a touch-enabled device.

Products effected:

FileVista
FileUltimate
Example Explorer (Live Demo UI) which is used for all products, however the demonstrated products themselves (except above ones) are not effected.

Temporary workaround:

Type about:config in Firefox address bar.
Search dom.w3c_touch_events.enabled setting (default value is 2 when you have touch-enabled device)
Change value of this setting to 0
Restart Firefox and now your clicks would start working.

This will be fixed in future versions but you can use the temporary workaround in the meantime.